Digital Marketing Agency for Mortgage Brokers

Privacy Policy

Effective Date: 13 Feb 2024

At My Social Goals Ltd (“My Social Goals,” “we,” “us,” or “our”), we prioritize the protection of your personal information. This privacy policy outlines how we collect, use, share, and protect the information you provide to us when using our website and services.

Information We Collect

Personal Information:

  • When you engage with our live chat service provided by Tawk.to, we may collect personal information you voluntarily provide, such as your name, email address, and any other details shared during the chat.
  • When scheduling calls using our forms, we collect personal information like your name, phone number, and email address.

Non-Personal Information:

  • When you visit our website, certain non-personal information may be collected automatically, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
  • We utilize Google Analytics to collect and process website usage data, which offers insights into visitor behavior. Google Analytics may collect information about your browsing activities, including your IP address.
  • As part of our spam prevention efforts, we are transitioning to Akismet, which may collect data about your interactions with our website to identify and block spam.

Use of Information

  1. We use personal information for the following purposes:

    • Providing customer support through Tawk.to live chat and responding to inquiries.
    • Scheduling and confirming calls with you using our forms.
  2. Non-personal information is used for analytical purposes to:

    • Enhance the functionality and performance of our website.
    • Monitor and analyze user trends and preferences.

We may also use your personal information for marketing purposes with your explicit consent.

Data Sharing and Disclosure

  1. We do not sell or lease your personal information to third parties.
  2. Personal information may be shared with trusted third-party service providers to facilitate our services, including Tawk.to for live chat and our scheduling forms. These providers are bound by strict confidentiality and data protection agreements.
  3. We may disclose personal information to comply with legal obligations, enforce policies, respond to legal proceedings, or protect our rights, property, or safety.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Security

We implement reasonable measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure.

Your Choices

You have the right to access, correct, update, or delete your personal information at any time. To exercise these rights or for inquiries about your data, please contact us at contact@mysocialgoals.com.

Updates to this Privacy Policy

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. The most current version will be posted on our website with the effective date.

Contact Us

For questions or concerns about this privacy policy or our data practices, please contact us at contact@mysocialgoals.com.

Thank you for entrusting us with your information.

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